After Installation
If you were redirected to this page, then you’ve successfully installed the app.
Now when you create a workflow you should see the new triggers below.
If you have any issues or questions, feel free to Get in Touch.
Workflow Triggers
Outbound Message Sent
This trigger fires whenever a message is sent out via SMS (text), Facebook Messenger, or Instagram Direct.
Optional Filters (control when the trigger fires)
Filter Name | Filter Type | Possible Values |
Message Channel | Multiselect | SMS, Facebook, Instagram |
Message Source | Multiselect | App, Workflow |
Custom Values (to use in your workflow)
Custom Value Name | Data Type | Possible Values | |
Message Channel | Text | SMS, FB, IG | FB & IG are Facebook and Instagram, respectively |
Message Status | Text | delivered, failed | |
Message Source | Text | app, workflow | App is sent by a user, workflow is automated |
Message Content | Text | (any) | |
Contact ID | Text | (any) | Internal ID of the contact being sent to |
Outbound Email Sent
This trigger fires whenever an email is sent from the account.
Optional Filters (control when the trigger fires)
Filter Name | Filter Type | Possible Values |
Email From | Text | SMS, Facebook, Instagram |
Email Source | Multiselect | App, Workflow |
Custom Values (to use in your workflow)
Custom Value Name | Data Type | Possible Values | Description |
Email Body | Text | (any) | Including HTML formatting |
Email From | Text | (any) | Email address of sender |
Email To | Text | (any) | Email sent to this address |
Email Subject | Text | (any) | Subject of email |
Email Source | Text | app, workflow | App is sent by a user, workflow is automated |
Contact ID | text | (any) | Internal ID of the contact being sent to |
Outbound Call Completed
This trigger fires whenever an outgoing call is completed.
There are no filters for this trigger.
Custom Values (to use in your workflow)
Custom Value Name | Data Type | Possible Values | Description |
Call Duration | Number | (any) | Duration in seconds |
Contact ID | text | (any) | Internal ID of the contact being called |
Frequent Questions
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How do I uninstall the app?
Need to Get in Touch?
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