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Designed, developed, & maintained by Ardent Labs (ardently.so)

Streamlined Apps
Streamlined Apps
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💻
App Catalog
/Outbound Message Triggers
Outbound Message Triggers
/
👋
Thank you for installing!
👋

Thank you for installing!

After Installation

If you were redirected to this page, then you’ve successfully installed the app.

Now when you create a workflow you should see the new triggers below.

If you have any issues or questions, feel free to 💬Get in Touch.

Workflow Triggers

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Outbound Message Sent

This trigger fires whenever a message is sent out via SMS (text), Facebook Messenger, or Instagram Direct.

Optional Filters (control when the trigger fires)

Filter Name
Filter Type
Possible Values
Message Channel
Multiselect
SMS, Facebook, Instagram
Message Source
Multiselect
App, Workflow

Custom Values (to use in your workflow)

Custom Value Name
Data Type
Possible Values
Message Channel
Text
SMS, FB, IG
FB & IG are Facebook and Instagram, respectively
Message Status
Text
delivered, failed
Message Source
Text
app, workflow
App is sent by a user, workflow is automated
Message Content
Text
(any)
Contact ID
Text
(any)
Internal ID of the contact being sent to
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Outbound Email Sent

This trigger fires whenever an email is sent from the account.

Optional Filters (control when the trigger fires)

Filter Name
Filter Type
Possible Values
Email From
Text
SMS, Facebook, Instagram
Email Source
Multiselect
App, Workflow

Custom Values (to use in your workflow)

Custom Value Name
Data Type
Possible Values
Description
Email Body
Text
(any)
Including HTML formatting
Email From
Text
(any)
Email address of sender
Email To
Text
(any)
Email sent to this address
Email Subject
Text
(any)
Subject of email
Email Source
Text
app, workflow
App is sent by a user, workflow is automated
Contact ID
text
(any)
Internal ID of the contact being sent to
☎️

Outbound Call Completed

This trigger fires whenever an outgoing call is completed.

There are no filters for this trigger.

Custom Values (to use in your workflow)

Custom Value Name
Data Type
Possible Values
Description
Call Duration
Number
(any)
Duration in seconds
Contact ID
text
(any)
Internal ID of the contact being called

Frequent Questions

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Do you offer custom development work?

Yes and no. If you’d like to get in touch with me and talk about a project, I’d love to help and give you some pointers! But in general, I don’t do any bespoke work.

The only cases where I do work for someone else are when I see a need for a marketplace app.

So if your product seems like it would have a wider appeal than just yourself, I might build it for the marketplace, and you can help to guide the direction of the product!

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Should I install your app at the agency level or location level?

For the most part, all of my apps have two versions.

One of these is installed at the agency level, and it allows you to install multiple locations at a time.

One benefit of this is that when you choose to install an app on all of your locations, you’ll be offered the option to “Enable Automatic Future Installation.”

With this enabled, any time you create a new sub-account the app will be automatically installed. Very useful if your snapshot includes any triggers or actions from the app.

It’s worth noting though, that you can only install apps on the $297/month or $497/month plans.

If you’re on the $97/month plan, then you’re only able to install apps on a single location at a time.

This means payment will be charged to the card listed on that sub-account, and you won’t be able to duplicate workflow functionality to other sub-accounts without purchasing the app there as well.

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What’s your support like?

If you have a question, concern, or comment, I’m right here.

You can give me a call and get right on the phone with the person who built the app, and actually knows how it works.

Just know that when calling before 8 AM pacific, I’m usually still asleep so I might miss it!

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How do I install your app?

To install any of the apps, there’s a form that will help you get to the right page, since that’s the only way to install a private app.

Find the app that you want to install, and click the link for a tally.so form which will redirect you to the right app marketplace page depending on the install type (agency/sub-account), and from there you can hit “Install” and select your plan.

For newer apps, it’s helpful to not have this long wait step so I can improve the app as it finds more use cases.

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Do you offer a free trial?

Yes, most apps offer a free trial of at least 7 days

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Can I request a feature or product?

Absolutely! My ears are open for new product and feature ideas!

If you have one you’d like to discuss, please use the contact info below to reach out or set up a quick meeting!

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Are there any usage limits on your apps?

For the most part, no.

I try not to design apps that have a strict usage limit or pricing tiers since I think it makes the buying process overly complicated, and degrades the user experience.

Instead, my apps are either a flat monthly fee, or rely on a third-party pay-as-you-go service such as Twilio or OpenAI (ChatGPT).

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Can I use your app on multiple accounts?

Yes, for apps installed at the agency level, you can install the same app across multiple sub-accounts.

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How do I uninstall the app?

To uninstall any app on the marketplace, you can select “Marketplace” from the left sidebar, then “Installed Apps” at the top of the screen.

If you don’t see the app you intend to uninstall, make sure you’re at the agency level if it’s installed there, or in the specific location where the app is installed.

Once you click on the app, at the top right of the screen you should see a button that says “Uninstall”

Uninstalling the app should cancel your paid subscription if there is one.

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Need to Get in Touch?

If you have any questions, concerns, or ideas, I’d love to hear them!

Visit the page below to book a call or get in touch right away.

Get in Touch →