More Outbound Message Triggers

Description

Right now, the outbound message trigger app only supports SMS, Facebook, Instagram, call, and email.

Related Apps

Outbound Message Triggers

Status

Ideas

Last Edited

Feb 14, 2025 1:50 AM

Add support for live chat events

Live chat example payload:

{
  "type": "OutboundMessage",
  "locationId": "ImrAl8zSxFqAEauFLEF8",
  "appId": "67463def9453e011dc7d1f88",
  "body": "Could you let me know when you would like to schedule the window repair service?",
  "contactId": "HSuQvh2aoOvFvYHIXxIC",
  "contentType": "text/plain",
  "conversationId": "JLH9ZbvmJnJ6bj5V3rPI",
  "dateAdded": "2025-02-01T23:46:38.000Z",
  "direction": "outbound",
  "messageType": "Live_Chat",
  "messageId": "zoYKE0Z0V4rkRkGTZHSC",
  "status": "delivered",
  "source": "workflow",
  "timestamp": "2025-02-01T23:46:43.052Z",
  "webhookId": "03734e85-40c9-4707-b508-f6fb2e24b6fd"
}