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More Outbound Message Triggers
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More Outbound Message Triggers

Description

Right now, the outbound message trigger app only supports SMS, Facebook, Instagram, call, and email.

Related Apps
Outbound Message TriggersOutbound Message Triggers
Status
Ideas
Last Edited
Feb 14, 2025 1:50 AM

Add support for live chat events

Live chat example payload:

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Designed, developed, & maintained by Ardent Labs (ardently.so)

{
  "type": "OutboundMessage",
  "locationId": "ImrAl8zSxFqAEauFLEF8",
  "appId": "67463def9453e011dc7d1f88",
  "body": "Could you let me know when you would like to schedule the window repair service?",
  "contactId": "HSuQvh2aoOvFvYHIXxIC",
  "contentType": "text/plain",
  "conversationId": "JLH9ZbvmJnJ6bj5V3rPI",
  "dateAdded": "2025-02-01T23:46:38.000Z",
  "direction": "outbound",
  "messageType": "Live_Chat",
  "messageId": "zoYKE0Z0V4rkRkGTZHSC",
  "status": "delivered",
  "source": "workflow",
  "timestamp": "2025-02-01T23:46:43.052Z",
  "webhookId": "03734e85-40c9-4707-b508-f6fb2e24b6fd"
}